Working In A Person-Centred Way

Industry-backed eLearning
Working in a person-centered way online course
Working In A Person-Centred Way
Suitable for Care Assistant, Senior Care Assistant
30-40 minutes
Free (ex. VAT)
Certificate £2.99 (ex. VAT)
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Learning outcomes
  • Define what is meant by person centred care.
  • Explain why person centred care is important when working in health and social care settings.
  • Define what is meant by 'dignity'.
  • Understand the relevance of dignity to person centred care.
  • Recall ways in which dignity can be promoted within care.
  • Understand how to put person centred care values into practice in their day to day work including: how to take a person centred history; how to support individuals to plan their future; how to minimise environmental factors which may cause discomfort; and how to report environmental concerns.
  • Recognise possible signs and symptoms that someone is in pain, or is experiencing discomfort and describe what immediate action should be taken where this is the case.
  • Define what is meant by 'spiritual wellbeing' and explain its importance for those who you care for.
  • Support and encourage individual's emotional and spiritual health, and know who to report concerns to, if appropriate.
  • Explain how to document care in a person centred way, and appreciate the importance of a person's care plan reflecting their changing needs.
  • About this course

    This module covers the principles of person-centred care, what is means to work in a person-centred way, and explores person-centred documentation practices in-depth. It provides an overview of dignity in care delivery and seeks to provide an understanding of the importance of choice within care. This module is CPD accredited.

    Course curriculum
    Chapter 1 : What Is Person-Centred Care?
    Chapter 2 : Why Is Person Centred Care Important?
    Chapter 3 : Dignity In Care
    Chapter 4 : Defining Dignity
    Chapter 5 : What Does Dignity Mean To You?
    Chapter 6 : When May Dignity Be Compromised?
    Chapter 7 : The Seven Principles Of Dignity
    Chapter 8 : Supporting Residents To Make Decisions
    Chapter 9 : Promoting Person-Centred Care
    Chapter 10 : Recognising And Acting When Someone Is Experiencing Discomfort
    Chapter 11 : Spiritual Wellbeing
    Chapter 12 : Documenting Care
    Chapter 13 : Summary
    Chapter 14 : A Chance To Reflect
    Chapter 15 : References
    Get certified
    What is CPD?

    Continuous Professional Development (CPD) is the way that professionals continue to learn and develop throughout their career and ensure they keep their skills and knowledge up to date to be able to practise safely.

    If you work in a role that requires registration with a regulatory body such as nursing, then you are required to keep your skills and knowledge up to date through CPD.

    For example, all nurses on the NMC register must complete 35 hours of CPD in a three year period. E-learning can count towards some of the required CPD hours, so the great news is Academy e-learning modules can be used to evidence ongoing CPD hours!

    Each module on Academy gives an indication of the time required in “active learning” to complete it. Once the module is completed and the assessment passed, a certificate is then issued which can be downloaded.

    The terms CPD hours/scores/points are used interchangeably, although a module on Academy does not give the number of CPD “points”, the general guide is that usually one hour of learning equates to one CPD “point”.

    Most of Florence Academy modules are independently accredited by the CPD Standards Office and many of them are also aligned to the Core Skills Training Framework (CSTF). Each course overview details whether the course is accredited and/or aligned, meaning you can be confident that they meet industry standards.

    To find out more about:

    • CPD Standards Office please visit here

    • CSTF alignment please visit here

    • NMC CPD revalidation please visit here

    Will any care home accept my certificates?

    Any care home/NHS Trust outside of Florence can accept them, depending on their policies. Sometimes organisations have a preference for a certain course or they might ask to see the learning outcomes to be sure what has been covered in the course, we recommend you check with them directly.

    How to pay for Academy certificates

    It's free to learn on Florence Academy – you can go through all modules in a course and complete assessments without paying.

    We charge just £2.99 (ex VAT) to see and download each course pass certificate, and £7.99 (ex VAT) to purchase a video course.

    You can buy your certificate immediately after completing the course (and passing your assessment), or you can purchase it later by clicking the "Get certified" button for the course on your certificates page.

    We accept most card types, including Visa and Mastercard. We don't currently take PayPal.

    *You won't need to pay for certificates for courses completed before 11 January, 2023. If you have finished registration with Florence and are a Florence worker, you can see and download course pass certificates for free.

    What is Florence Academy?

    Academy is an online learning platform designed for those working in social care and looking for professional development. You can log in or create an account here.

    Who creates the learning content on Florence Academy?

    Our Florence Academy specialist Clinical Content Team is made up of experts in health and social care and digital learning - a winning combo. We are skilled and experienced and create accurate and interesting learning experiences on any topic. We are:

    • clinical experts

    • writers, editors and proofreaders

    • creative designers

    • learning experience creators

    • data analysers.

    We focus on producing accurate and relevant learning content you can trust.

    Florence Academy content disclaimer

    The information and online educational content provided by Florence Academy is intended for general knowledge and educational purposes only. It is designed to assist you in meeting your continuing professional development (CPD) requirements. Florence Academy cannot be held responsible for the performance or implementation of your duties at work or professional skills.

    The content should not be considered medical, health, wellness, nutritional advice or consultation. It is not a substitute for the services or advice of a qualified health professional who provides evidence-based care within a specific context. The content is generalised and does not take into account an individual's circumstances, physical well-being, mental state, or medical needs, which are important factors in correctly diagnosing and treating any health condition.

    Florence Academy explicitly advises against disregarding medical advice or encouraging others to do so, or delaying seeking medical advice based on this content.

    While Florence Academy strives to ensure that all content is complete and accurate at the time of publication, we do not assume responsibility for any errors, omissions, or defects in the content. Florence Academy does not guarantee the accuracy of information provided by any third party and accepts no liability for any loss or damage that may occur as a result of relying on such information.

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