Florence Academy UK full course list

Conflict Resolution and Complaints Handling

https://academy.florence.co.uk/public/courses/conflict-resolution

Safeguarding Adults L1&2 (Adult Support & Protection) inc Preventing Radicalisation

https://academy.florence.co.uk/public/courses/safeguarding-adults-l1-2-adult-support-protection-inc-preventing-radicalisation

Care Certificate courses

We have 15 courses that cover the 15 standards of the Care Certificate, plus a Care Certificate Manager’s course. These courses cover the theoretical content needed to pass the Care Certificate. It is accompanied by an assessment component that must be completed within the workplace to be awarded the certificate and a helpful sign-off booklet has been provided that can be printed and retained. The Care Certificate is CPD accredited and aligned with the Skills for Care workbook approach and meets regulatory requirements in England.

Care Certificate: Module 1 - Understand Your Role

Care Certificate: Module 2 - Your Personal Development

Care Certificate: Module 3 - Duty of Care

Care Certificate: Module 4 - Equality and Diversity

Care Certificate: Module 5 - Working in a Person Centred Way

Care Certificate: Module 6 - Communication

Care Certificate: Module 7 - Privacy and Dignity

Care Certificate: Module 8 - Fluids and Nutrition

Care Certificate: Module 9 - Awareness of Mental Health, Dementia and Learning Disabilities

Care Certificate: Module 10 - Safeguarding Adults

Care Certificate: Module 11 - Safeguarding Children

Care Certificate: Module 12 - Basic Life Support

Care Certificate: Module 13 - Health and Safety

Care Certificate: Module 14 - Handling Information

Care Certificate: Module 15 - Infection Prevention and Control